My wife and I are both very pleased with our new walk in tub from Bath Solutions, Etc. Our salesman, Brian, was very informative and helpful. There were no high pressure sales tactics and he worked to give us the tub and features we needed. The installer, Lucas, was very professional and skilled. He was careful in the removal of the old tub and the installation of the new walk-in tub and cleaned up the area at the end of the job so well it was as if he was never here. The office staff kept us informed throughout the process and were exceptionally helpful and always pleasant. It was a wonderful experience.
Our new walk in tub is great. I'm rehabing from shoulder surgery. The relief I get from muscle pain and tightness in the back and shoulder, after physical therapy, is simply wonderful. My wife suffers from arthritis in the knees and ankles and has been forced to forgo baths in favor of showers for 4 1/2 years. Being able to finally take a warm, relaxing spa bath was outstanding. My wife said the massage from the water and air jets relieved her muscle and joint pain and the water jets on her feet really felt wonderful. We both highly recommend a walk-in tub by Bath Solutions, Etc. to anyone who wants a soothing, relaxing spa bath experience. We very highly recommend Bath Solutions Etc.!!!!
We are thoroughly in love with our new Bath Solutions showers and I mean it. They are both equally beautiful, shiny clean and now very proud to have people vacation with us. I'll be using both for the fun of it. Everything turned just as Greg said it would, he so helpful and easy to work with. Our installer, Lucas was a pleasure to have around and I trusted him completely. Never worried. He's conscientious. Again I thank you for your constant attentions throughout. A few freight things went kaflooy but its how problems get handled that really matters and you and the office did GREAT.
The doors are much nicer than expected. The glide is sooooooooo easy smooth. Nice thresholds with high metal water catch so nothing squirts under. They are so very nice. I love the handles on the inside too.
Just want to let you know how happy we are with our walk in tub and to thank you for the wonderful and courteous service we received from everyone involved. Over the last three months I have learned to especially love the therapy for my 'doctor-crippled' foot and for circulation in my legs, being so limited in my walking. My Tom is really enjoying it. It is fabulous for his arthritis and of course, all else, for both of us. I feel so blessed to be an owner of this fantastic privilege and 'boast' about our tub and the wonderful people at Bath Solutions to all who see it in my home. Good thing they can't just jump in and try it.... phew!!
Our representative Jack was knowledgeable, courteous and respectful. He spent several minutes chatting with my Mom in a friendly and relaxed manner. Mom said it made her much more comfortable. That was important because she was very nervous about the process. He spent time finding out what her needs were, after which he made some helpful suggestions. He explained the advantages of the acrylic bath conversion to a shower. She liked what she heard and signed up that day. From that moment, she was no longer nervous. He also reassured her there would be no damage to the surrounding wall paper and his reassurance came true.
During the couple of weeks it took to get the materials, Jack and the office communicated with her on a regular basis and kept her up to date on the progress. Once her new bath was shipped, the office called and scheduled a convenient time to come out and install her new shower.
The installer was also very polite and respectful. He used drop cloths to protect the floors and was careful not to cause any damage. A Bath Solutions, Etc. representative came out to assure that everything was going as planned and took a few minutes to show my Mom how the new shower would be installed. The installer finished his work, cleaned up very nicely, and thanked Mom when he left. Don’t hesitate to use me as a referral, you earned it!!!
Two Locations to Serve You
Bath Solutions, Etc. – Southwest Florida
25150 Bernwood Dr., Suite 27
Bonita Springs, FL 34135
Bath Solutions, Etc. – Rochchester, New York
12 Pixley Industrial Pkwy, Door #5
Rochester, NY 14624